Privacy Policy

Here at Helikon-Tex® our customers and their privacy are extremely important to us. Your personal information, including all contact information is held as strictly confidential. We will not sell or rent any of the information you provide through this website. We do not store any of your credit card information on site. We may have to call or email you from time to time to get clarity on an order detail or to provide you with order updates. We will not publish details of your order or item details on the package to help avoid theft in transit.

Contact details of the data controller

The administrator of your personal data is Helikon-Tex Sp. z o. o. based in Wrocław, ul. Radomska 34, 54-032 Wrocław, entered into the National Court Register - business register by the District Court for Wrocław-Fabryczna in Wrocław, VI Commercial Division of the National Court Register, under KRS number 0000410970, share capital: PLN 100,000, REGON: 021820847, VAT: PL8943037908.

Contact address:
Helikon-Tex Sp. z o.o.
ul. Zachodnia 9, Błonie
55-330 Miękinia
Tel.: +48 71 769 45 90

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

The right to access your personal data, correct and delete data

You have the right to obtain information about your personal data which we process and also you have right to request erasure, demand rectification of incorrect or completion of your personal data stored by us. For this purpose, please contact us at:

Sharing of your information

There is some information that we may need to share. The information that we may need to share with partners and with third-party contractors for the purposes of:

  • Processing credit card transactions
  • Shipping our product to you through UPS
  • Any state or federal governmental agencies with subpoena requests or other legal requests. Newsletter


After subscribing to our newsletter and confirming the subscription, we will send you various information about our products, current promotions, events related to the Helikon-Tex brand and purchase proposals specially chosen for you.

We want the content that we send you to be the most interesting for you and tailored to your points of interest, so we hope that you do not mind that we analyze which e-mails you open and which links you click. If you are our customer, we will also try to match the content of our emails to your preferences, based on shopping behavior.

Remember that you can withdraw your consent at any time by clicking the link at the bottom of every email that we send to you or by writing to us at We will process your data until you withdraw your consent.

You can also complain about our behavior to the President of the Office of Personal Data Protection.

We do not sell your data anywhere or make it available to unauthorized persons. We store your data in a professional e-mail marketing system, so we inevitably share it (name and e-mail address) with the provider of this system.

Cookies Policy

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. These text files can be read by these websites and help to identify you when you return to a website. Cookies can be “analytical and monitoring” or “session” cookies. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit

On our site we use these cookies :

Cookie name Expiration date Purpose Description
_dc_gtm_ 10 minutes Analytical and monitoring It is used to add the tracking code Google Analytics from Google Tag Manager
_ga 2 years Analytical and monitoring It is used to differentiate users
_gat 10 minutes Analytical and monitoring It is used to throttle the request rate back to Google
frontend 48 hours Session It is used for session of shop
smuuid 10 years Analytical and monitoring It is used to analyze activity of anonymous user by the Sales Manago mailing system
smclient 10 years Analytical and monitoring It is used to analyze operations of store customers and newsletter subscribers
quartic_cookie 10 years Analytical and monitoring It is used to analyze operations of store customers and display recommendations

Google Analytics related privacy policy

We use “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt out by turning off cookies in the preferences settings in your web browser or using Google Analytics opt-out tool. For more information on Google Analytics, please visit

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