Here at Helikon-Tex® our customers and their privacy are extremely important to us. Your personal information, including all contact information is held as strictly confidential. We will not sell or rent any of the information you provide through this website. We do not store any of your credit card information on site. We may have to call or email you from time to time to get clarity on an order detail or to provide you with order updates. We will not publish details of your order or item details on the package to help avoid theft in transit.
Contact details of the data controller
The administrator of your personal data is Helikon-Tex Sp. z o. o. based in Wrocław, ul. Radomska 34, 54-032 Wrocław, entered into the National Court Register - business register by the District Court for Wrocław-Fabryczna in Wrocław, VI Commercial Division of the National Court Register, under KRS number 0000410970, share capital: PLN 100,000, REGON: 021820847, VAT: PL894303790.
Helikon-Tex Sp. z o.o.
ul. Zachodnia 9, Błonie
Tel.: +48 71 769 45 90
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.
The right to access your personal data, correct and delete data
You have the right to obtain information about your personal data which we process and also you have right to request erasure, demand rectification of incorrect or completion of your personal data stored by us. For this purpose, please contact us at: firstname.lastname@example.org.
Sharing of your information
There is some information that we may need to share. The information that we may need to share with partners and with third-party contractors for the purposes of:
- Processing credit card transactions
- Shipping our product to you through UPS
- Any state or federal governmental agencies with subpoena requests or other legal requests. Newsletter
After subscribing to our newsletter and confirming the subscription, we will send you various information about our products, current promotions, events related to the Helikon-Tex brand and purchase proposals specially chosen for you.
We want the content that we send you to be the most interesting for you and tailored to your points of interest, so we hope that you do not mind that we analyze which e-mails you open and which links you click. If you are our customer, we will also try to match the content of our emails to your preferences, based on shopping behavior.
Remember that you can withdraw your consent at any time by clicking the link at the bottom of every email that we send to you or by writing to us at email@example.com. We will process your data until you withdraw your consent.
You can also complain about our behavior to the President of the Office of Personal Data Protection.
We do not sell your data anywhere or make it available to unauthorized persons. We store your data in a professional e-mail marketing system, so we inevitably share it (name and e-mail address) with the provider of this system.
What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. These text files can be read by these websites and help to identify you when you return to a website. Cookies can be “analytical and monitoring” or “session” cookies. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit http://www.aboutcookies.org
On our site we use these cookies :
|Cookie name||Expiration date||Purpose||Description|
|_dc_gtm_||10 minutes||Analytical and monitoring||It is used to add the tracking code Google Analytics from Google Tag Manager|
|_ga||2 years||Analytical and monitoring||It is used to differentiate users|
|_gat||10 minutes||Analytical and monitoring||It is used to throttle the request rate back to Google|
|frontend||48 hours||Session||It is used for session of shop|
|smuuid||10 years||Analytical and monitoring||It is used to analyze activity of anonymous user by the Sales Manago mailing system|
|smclient||10 years||Analytical and monitoring||It is used to analyze operations of store customers and newsletter subscribers|
|quartic_cookie||10 years||Analytical and monitoring||It is used to analyze operations of store customers and display recommendations|
Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.
If you choose, you can opt out by turning off cookies in the preferences settings in your web browser or using Google Analytics opt-out tool. For more information on Google Analytics, please visit https://www.google.com/analytics/